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Appointments and Referrals

Appointments 

Schedule appointments by calling the clinic information line at (717) 245-3400 or toll free at 1-877-787-2569. Follow the prompts to reach the Appointments Section. Active Duty calling from an office phone on Carlisle Barracks can dial 106 to schedule appointments for the service member. Cancellations can be made by calling (717) 245-3325, please leave name of patient, sponsor's social security number, date of appointment, and name of provider. Please speak slowly and clearly when using this line.  

Priorities for Care 

By law, the priorities for care are:

  • Active duty personnel enrolled in TRICARE Prime.
  • Active duty family members enrolled in TRICARE Prime.
  • Retirees and their family members, and survivors enrolled in TRICARE Prime.
  • TRICARE for Life Patients enrolled in T-Plus.

Space available:

  • Active duty family members not enrolled in TRICARE Prime.
  • Retirees and their family members, and survivors not enrolled in TRICARE Prime.
  • TRICARE for Life Patient 

Non-enrolled persons, TRICARE Prime Remote, and TRICARE Prime patients enrolled to another site may be seen for acute care at Dunham Health Clinic on a space-available basis.  

Space Available Access Standards

Acute Only: An acute appointment can be booked 2 hours in advance. If there are no available acute appointments within 2 hours, the patient will have to call back and check for an appointment later in the day. 

Services Offered

The Appointments Section schedules appointments for family medicine, pediatrics, immunizations, optometry, mammography, and gynecology. The Clinic has specialty providers on a limited basis. All appointments with specialty providers require a referral from the patient's PCM. Once a referral is acquired, the Appointments Section will schedule the appointments for specialists located at the Clinic.