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 Dunham US Army Health Clinic

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 Dunham Army Health Clinic News

Dunham Summer Newsletter:

Please check out our Summer Newsletter here!

 

Drug Take Back Program Coming Again in September:

Please read the flyer about the Drug Take Back Program here.

 

NEW Nurse Advice Line Service for Dunham Beneficiaries:

SERVICE START DATE: 30 MAY 2014

1-800-TRICARE (1-800- 874-2273), option 1

24 hours a day, 7 days a week

Under a new service, TRICARE beneficiaries can now access a team of registered nurses by telephone for advice about immediate health care needs.   This service will eventually replace the current after-hours care process, so please save the phone number.  The Nurse Advice Line, available at no cost to beneficiaries, helps callers make informed decisions about self-care at home or when to see a health care provider. The Nurse Advice Line is available 24 hours a day, 7 days a week.  Nurse Advice Line nurses ask a series of questions about a caller’s specific concerns to advise when and how to seek care for an urgent problem or give instruction on self-care at home.  For pediatric issues, the NAL will route the beneficiary to a pediatric nurse.  If follow-up is necessary or requested, the NAL will call the beneficiary back to check the child’s status a few hours later.  The NAL will make same-day appointments with the beneficiary’s primary care manager (PCM) for TRICARE Prime beneficiaries who are enrolled to Military Treatment Facilities (MTFs).  If a same day appointment is not available, the NAL will re-direct the beneficiary to the closest urgent care center, and advise the PCM that an urgent care referral is needed so the patient does not have to worry about paying any point of service co-pays.

Army Medicine Secure Messaging Service (Relay Health):

You may utilize the Army Medicine Secure Messaging Service (AMSMS) provided by Relay Health. The Secure Messaging Service is an on-line service that allows our beneficiaries to do many things on-line that normally require a visit or a phone call to the military healthcare facility. This includes making or changing appointments, consulting your provider, requesting medication refills and lab results, and sending notes to your provider. To ensure security, we must accept your application through face-to-face communication before you can use this service. Please register for the Army Medicine Secure Messaging Service during your next clinic visit by stopping by the information desk or our patient advocate's office. 

 

Pennsylvania School Forms:

Please look here to find assorted forms you'll need for Child Development Services, Medication at School, PA School Physicals and Sports Physicals.  

Dunham's Tobacco Free Campus Program begins on Monday, 1 April, 2013:

We care about the health of our Soldiers, Families, Patients, and Employees.  We thank you for supporting this policy by not using tobacco products anywhere on the Dunham Campus.

 

Tobacco Cessation classes are available for Tri-care Beneficiary Patients and DOD Civilian Employees.  Contact Dunham Occupational Health at 245-3410 for details.

Forensic Behavioral Health Evaluation as Part of an MEB Process Hotline

The US Army Medical Command (USAMEDCOM) has established a hotline;

(com: 1-800-984-8523; overseas:  DSN: (312) 421-3700; stateside:  DSN: 421-3700;

E-MAIL:  WSFSUPPORT@CONUS.ARMY.MIL;

WEBSITE:  HTTP://WWW.ARMYMEDICINE.ARMY.MIL/WSFH/INDEX.HTML.) for Soldiers who have potentially experienced a forensic Behavioral Health evaluation as part of an MEB process since 2007.  USAMEDCOM will facilitate follow-on evaluation for any Soldiers with related forensic Behavioral Health evaluation concerns. 

 

Find Out How Pharmacy Home Delivery Could Work for You
With the new copayment structure, you can receive a 90-day supply of your formulary generic medications FREE and the convenience of maintenance medications delivered to your home eliminating trips to the retail or military pharmacy.  It’s Easy to Get Started!   Please visit www.express-scripts.com/TRICARE (click on the pill bottle) or call 1.877.262.3390 (TTY 1.877.540.6261) and an Express Scripts representative will help you by working with your doctor to transfer your maintenance medications to Home Delivery.

TRICARE Young Adult Prime Program

On January 1, 2012, the TRICARE Young Adult Prime program will be available for eligible young adult dependants. TYA allows adult children to purchase TRICARE coverage after eligibility for "regular" TRICARE coverage ends. Young adults can submit their applications for TYA Prime beginning December 1, 2011. To be eligible by January 1, 2012, enrollments must be received by  December 20, 2011. Contact your local TRICARE Service Center or call 877-TRICARE for more information.

  

New Pharmacy Refill Website

Recently, the Pharmacy Refill website changed.  The new website is:

https://www.bethesda.med.navy.mil/scripts/mgwms32.dll? MGWLPN=WR&WEBAPP=PHARMACYENTRY

   

Dunham Army Health Clinic is Now Enrolling New Patients

Dunham US Army Health Clinic (DUSAHC) is enrolling new patients’ at all three clinic locations:  Carlisle Barracks, Fort Indiantown Gap and Defense Distribution Center, New Cumberland, PA.  

Active Duty personnel and their eligible family members can enroll at no cost; and Retired military personnel and their eligible family members pay a low annual premium to enjoy the benefits of TRICARE Prime.  Those benefits include an on-location Primary Care Manager and pharmacy services at no additional cost, and access to comprehensive specialty and ancillary care within the local civilian TRICARE Network.  (New Enrollment Flyer)

For more information on how to enroll visit the TRICARE Service Center at the Carlisle Barracks location, call 877-TRICARE or go to Heath Net Federal Services’ web page at www.hnfs.com.

  

Army Provider Level Satisfaction Survey 

Dunham US Army Health clinic is wild about APLSS. Although we all know the common phrase, “An apple a day keeps the doctor away,” we are not talking about the highly nutritious fruit. APLSS, Army Provider Level Satisfaction Survey, is a comprehensive survey program that...MORE

 

After Hours Care 

If you have an emergency, “a sudden illness or injury that if not treated immediately could result in death, long-term impairment or serious jeopardy to your health,” call 911 or go to an Emergency Room!   You do not need to call your PCM before receiving emergency care.   In all emergency situations where you go to an ER, it is strongly recommended that once you are medically stable to notify…MORE

 

 
 

 To Contact Us, please click...

  Please do not post Personally Identifiable Information (PII) about yourself or others on this link. If you have an issue you would like to bring to our attention, please call our Patient Advocate at 717-245-3911.
 

 Commander

COL Porter
COL Rebecca Porter
Office: 717-245-3041

 Mission, Vision and Values

Our Mission

Promote health and build resilience for warriors, military families and all those entrusted to our care through value-based and patient-centered care.

 

Our Vision

A premier Patient Centered Medical Home, full service Ambulatory Care Center that is the first choice for our customers because of legendary customer service, and a culture of trust by a well developed workforce empowered to continually set the MEDCOM standard for excellence before others.

 

Our Values

 Teamwork, transparency, accountability, efficiency, evidence-based, compassion, empathy, customer-focused, trust.

 EMERGENCY

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 Appointments

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Carlisle 

Carlisle Barracks Webpage 

SafeHelpLine 

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